UPDATE: The Department of Education, Skills and Employment has published new fact sheets on our website related to the novel coronavirus:
- Support for international students affected by coronavirus
- Novel coronavirus FAQs for international students
- Novel coronavirus (2019-nCoV) regulatory information for universities, VET, ELICOS and higher education providers
- Novel coronavirus (2019-nCoV) regulatory information for DSAs and school providers.
Download a printable version of this guide below.
Australian National University
FAQ:
Website with further information including Student FAQ, Coronavirus FAQ, ANU Fact Sheet, and Vice Chancellor’s message:
https://www.anu.edu.au/news/all-news/coronavirus-advice-0
Contacts for further information:
Contact details by discipline/faculty are available here:
https://www.anu.edu.au/news/all-news/student-faqs-coronavirus
Students who are located in Hubei province and unable to travel:
Please call +61 2 6125 7257
Monash University
FAQ:
https://www.monash.edu/news/novel-corona-virus-fact-sheet
Contacts for further information:
Dedicated coronavirus hotline: 1800 675 398
Employee Assist Programme (staff): 1300 360 364
University of Adelaide
FAQ:
https://www.adelaide.edu.au/newsroom/novel-coronavirus
Contacts for further information:
Staff: HR Service Centre: (08) 8313 1111, e: hrservicecentre@adelaide.edu.au
Students: Ask Adelaide on (08) 8313 5208 or https://www.adelaide.edu.au/ask-adelaide/
University of Melbourne
FAQ:
https://about.unimelb.edu.au/newsroom/news/2020/january/novel-coronavirus-2019-ncov-update
Contacts for further information:
University Health Service: https://services.unimelb.edu.au/health/home
Enrolment queries: https://students.unimelb.edu.au/student-support/advice-and-help/stop-1
University of New South Wales
FAQ:
https://www.unsw.edu.au/faqs-coronavirus
Contacts for further information:
UNSW 24 hour helpline: (02) 9385 8500 (press 1 for coronavirus)
UNSW Health Service: (02) 9385 5425
University of Queensland
FAQ:
https://about.uq.edu.au/coronavirus-advice-uq-community
Contacts for further information:
Students: e: student.services@uq.edu.au, or p: (07) 3365 1704
Staff: hsw@uq.edu.au
University of Sydney
FAQ:
Contacts for further information:
University health service: (02) 9351 3484
Student Counselling and Psychological Services: (02) 8627 8433 / 8627 8437
Staff can access the Employee Assist program: 1300 360 364
Enrolment queries: e: international.admissions@sydney.edu.au (new students); p: 1800 793 864 or +61 2 8627 1444 (outside Australia) (returning students)
University of Western Australia
FAQ:
Website with FAQ information, links to external resources and health advice: https://www.web.uwa.edu.au/novel-coronavirus/#new_div_3444269
Contacts for further information:
Travel concerns or queries: e: safety@uwa.edu.au or visit http://www.safety.uwa.edu.au/topics/emergency-medical-and-travel-assistance
For updated health advice: e: uwa@healix.com or p: + 61 731 649 532
Other queries: e: info@uwa.edu.au
External Resources:
National Helpline: 1800 004 599
ACT Health: 5124 9213
QLD Health: 13 43 25 84 (13HEALTH)
NSW Health: 1800 022 222
Vic Health: 1800 675 398
SA Health: 1800 020 080